When you’ve placed an order, receiving is how you record what actually turns up. Stockful handles part-shipments and partial receipts, and writes the received units to Shopify so your inventory stays right.
Shipments
A shipment is a batch of the order’s units travelling together. Click Add shipment, choose how many of each unshipped line are in it, and add tracking number, carrier and expected arrival if you have them. Marking the shipment as in transit is what makes those units show as incoming with their own ETA.
An order can have several shipments - useful when a supplier splits delivery. Each shows its status: In transit, Partially received, or Received. You can edit a shipment, record its shipment cost, and print a packing slip for it.
A shipment needs a destination on the purchase order - that’s the location the stock arrives at. Set it in the order details before adding a shipment.
Receiving items
When a shipment arrives, choose Receive items. On the receive screen you work line by line at the destination location:
- Accept the units that arrived in good order.
- Reject any that were damaged or short.
- Use Accept all or Reject all to handle a clean delivery in one go.
You can’t receive more than a shipment holds - if the accepted and rejected amounts exceed what’s outstanding, Stockful flags it so you can bring the numbers back in line. Accepted units are written to Shopify as on-hand at that location and drop out of your incoming stock.
Receive as many times as you need: a shipment can be Partially received and finished later. The purchase order shows Partially received until every unit is accounted for.
Receipts
Each time you receive, Stockful records a receipt - a permanent line showing how many units were accepted and rejected, who received them, and the landed cost applied. Receipts are where your cost history comes from; see costs and landed cost.
Closing the order
Once you’ve received everything you’re going to, choose Close purchase order. Any units that never arrived are removed from your incoming stock, and the order is marked Closed as a record. Closing can’t be undone, and closed orders stay for your records rather than being deleted.
You don’t have to close an order the moment it’s fully received - a fully received order simply shows as Received. Closing is for tidying off orders where some units will never come, so they stop inflating your incoming stock.
