Last Updated: April 23, 2026Documentation Index
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Overview
These Terms of Service (“Terms”) govern your use of the Stockful application (“the App”), a Shopify application operated by Stockful (“we”, “us”, “our”). By installing or using the App, you agree to be bound by these Terms.Service Description
The App provides inventory monitoring, historical tracking, analytics, forecasting, and notification services for Shopify stores. Specifically, the App allows you to:- Monitor inventory levels and quantities across locations in real time
- Track historical inventory changes and trends
- Generate reports on inventory health, low stock, and demand
- Receive notifications via email and Slack when inventory thresholds are met
- Forecast future inventory needs based on sales velocity
Eligibility
To use the App, you must:- Be at least 18 years of age
- Have the authority to bind the business entity that owns the Shopify store
- Maintain an active Shopify store with a valid subscription
- Agree to these Terms and our Privacy Policy
Account and Access
- You are responsible for maintaining the security of your Shopify account
- You must provide accurate and current information
- You may not share, transfer, or sublicense your access to the App
- We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your internal business purposes
Acceptable Use
You agree not to:- Use the App for any unlawful purpose or in violation of any applicable laws
- Attempt to reverse engineer, decompile, or disassemble the App
- Interfere with or disrupt the App’s infrastructure or other users’ access
- Use the App to transmit malware, spam, or other harmful content
- Exceed reasonable usage limits or abuse API access
- Resell, redistribute, or sublicense the App or its data
Fees and Billing
- Subscription fees are as specified on the Shopify App Store listing and within the App
- All billing is processed through the Shopify App Store; we do not directly handle payment information
- Fees are billed in accordance with your selected plan (monthly or annual)
- Free trial periods, if offered, are subject to the terms specified at the time of installation
- We reserve the right to change pricing with 30 days’ notice
Data and Privacy
- Our collection and use of data is governed by our Privacy Policy.
- For EU/UK merchants, a separate Data Processing Agreement forms part of these Terms and satisfies Article 28 of the GDPR.
- You retain ownership of all data originating from your Shopify store.
- We may generate derived data (analytics, forecasts, reports) from your store data to provide the service.
- The App accesses your Shopify store primarily with read permissions. A limited set of write permissions are required for specific features and are used only as described below:
Permission scopes
| Scope | Type | Purpose |
|---|---|---|
read_products | Read | View product catalog to display inventory. |
write_products | Write | Two narrow uses: (1) publish app-owned metafields in the app--stockful namespace (stock status, days of supply, velocity trend, projected stockout, ABC class, restock status, sold last 30d, tracked flag); and (2) enable the admin_filterable capability on merchant-created product metafield definitions so Stockful can filter products by those metafields in tracking rules. The filterable toggle only affects the definition’s capability flag — no merchant metafield values are ever modified. We do not modify product titles, descriptions, variants, pricing, or any non-Stockful metafield values. |
read_locations | Read | List locations to show inventory by location. |
read_inventory | Read | Read inventory levels for monitoring and forecasting. |
read_orders, read_all_orders | Read | Read order and fulfillment history for sales velocity and demand forecasting. Only aggregate metrics are retained; individual customer personal data is not stored. |
read_fulfillments, read_merchant_managed_fulfillment_orders, read_third_party_fulfillment_orders | Read | Attribute stock movements correctly across fulfillment services. |
read_inventory_transfers | Read | Display inventory-in-transit in stock calculations. |
write_inventory_transfers | Write | Reserved for an upcoming inventory-transfer feature; not yet active. When enabled, only modifies transfers merchants explicitly create or edit inside Stockful. |
write_app_proxy | Write | Required by Shopify to register the App Proxy endpoint used by storefront features. Does not modify any store data. |
Intellectual Property
- The App, including its design, code, algorithms, documentation, and branding, is owned by Stockful and protected by applicable intellectual property laws
- You may not copy, modify, or create derivative works of the App
- Feedback or suggestions you provide may be used by us without obligation to you
Service Availability
- We strive to maintain high availability but do not guarantee uninterrupted access
- The App is provided “as is” and “as available”
- We may perform maintenance, updates, or modifications that temporarily affect availability
- We will make reasonable efforts to notify you of planned downtime
Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that:- The App will meet all of your requirements
- The App will be uninterrupted, timely, secure, or error-free
- Inventory data, forecasts, or analytics will be completely accurate
- Any defects will be corrected
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:- Our total liability for any claims arising from your use of the App shall not exceed the greater of (a) the total fees paid by you in the 12 months preceding the claim, or (b) $100 USD
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities
- We are not liable for any decisions made based on inventory data, forecasts, or reports generated by the App
Indemnification
You agree to indemnify and hold harmless Stockful, its officers, directors, and employees from any claims, damages, or expenses (including reasonable legal fees) arising from:- Your use of the App
- Your violation of these Terms
- Your violation of any third-party rights
- Any data you provide through the App
Termination
By You
- You may terminate at any time by uninstalling the App from your Shopify store
- No refunds are provided for partial billing periods unless required by applicable law
By Us
- We may suspend or terminate your access with 30 days’ written notice
- We may terminate immediately if you breach these Terms, engage in fraudulent activity, or pose a security risk
- We may discontinue the App entirely with 60 days’ notice
Effect of Termination
- Upon uninstallation, your data is retained for 48 hours in case of reinstallation
- After 48 hours, all data is permanently deleted in accordance with our Privacy Policy
- Report files stored on our servers are deleted as part of the data removal process
- Sections on liability, indemnification, intellectual property, and dispute resolution survive termination
Changes to These Terms
- We may update these Terms from time to time
- Material changes will be communicated via the App or email with at least 30 days’ notice
- Continued use of the App after changes take effect constitutes acceptance
- If you disagree with changes, you may uninstall the App before they take effect
Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the App shall be resolved in the courts of England and Wales.Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Stockful regarding the App and supersede any prior agreements.Contact Us
If you have questions about these Terms, please contact us:- Email: support@stockful.app