It depends on the size of your catalog. Most stores finish within a few minutes. Larger catalogs (10,000+ products) may take longer. Sync starts automatically as soon as you reach the setup wizard - there’s no button to click. You’ll see a progress banner at the top of the app while it’s running.
Yes. Every plan includes all features - reports, forecasting, notifications, AI assistant, weekly digest, anomaly detection, and health check. The only differences between plans are usage limits: tracked SKUs, locations, and your monthly AI chat message cap.
Overage charges apply for SKUs and locations ($5 per 500 SKUs, $5 per location), capped per month so costs stay predictable. See Plans & Billing for the exact cap on your plan.
Forecasting requires sales history to calculate velocity. If a variant hasn’t sold in the velocity period you’ve configured (default 30 days), there’s no data to forecast from.
No. When you act on a transfer suggestion, Stockful creates a draftShopify inventory transfer - nothing leaves the origin until you mark it ready to ship and ship it in Shopify yourself. Stockful never moves, commits, or receives stock on your behalf.
The AI assistant is an in-app chat that answers questions about your inventory, explains Stockful concepts, and can propose changes (notification rules, scheduled reports) that you confirm before they apply. It’s available on every paid plan; each plan has its own monthly chat message cap.
Alongside the assistant: a weekly Slack digest summarising the week, daily anomaly detection on your sales velocity, AI-suggested forecast thresholds, and an on-demand health check of your setup. All on every paid plan.
AI features send product, inventory, and sales data needed to answer your question or produce the output (digest, anomaly narrative, suggestions). Customer contact details are never sent. See Settings → AI for the full data & privacy statement.
Yes. Go to Settings → AI and toggle Enable Stockful AI off. That stops the assistant, digests, anomaly scans, and threshold suggestions. You can also disable individual features (weekly insights, anomaly alerts) without turning the whole thing off.
Uninstalling removes the app from your store. Your historical data is retained for 48 hours in case you reinstall. After that, all data is permanently deleted. Stockful does not modify any product, pricing, or order data in Shopify. The only write access we use is for inventory items (so the health check can fix missing cost / SKU / barcode in-app) and inventory transfers (used when you act on a transfer suggestion).
