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Free trial

Every store gets a 14-day free trial that starts the moment the app is installed - full access to every feature with Pro-level limits, no plan selection or charge approval needed. You can subscribe at any time during the trial from the plans page; remaining trial days are credited to your subscription, so you’re never billed early. If the trial ends without a subscription:
  1. The next 7 days - the app becomes read-only. Your data keeps syncing and stays up to date, but editing is disabled, and alerts and scheduled reports pause.
  2. After that - tracking stops.
  3. 30 days later - your data is deleted. We email a warning a week beforehand, and subscribing at any point before then restores full access with all your data intact.

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Plans

All plans include every feature - the only differences are usage limits. Plans sync all products automatically (with optional exclusion rules) and are billed monthly. All plans include 2 years of daily history, unlimited weekly/monthly trend data, and the full AI suite (assistant, weekly digest, anomaly detection, threshold suggestions, health check). Only assistant chat messages you send count against the AI cap - background AI work doesn’t. If you go over your SKU or location limit, overage charges apply ($5 per 500 SKUs, $5 per location). Overage is capped per month so costs stay predictable; the exact cap is set on your subscription when you subscribe.

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Larger catalogues

If your store is already beyond the Pro limits, the plans page generates a custom plan sized to your catalogue - a committed monthly price with an allowance that covers your tracked SKUs and locations. Standard overage terms apply past the allowance.

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Development stores

Stockful is free on development and client-transfer stores for as long as the store is on a development Shopify plan - build out your setup with no time limit. The 14-day trial starts automatically when the store moves to a paid plan.

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Viewing your plan and usage

Go to Settings, then under the App section click Account & billing. This page shows:
  • Your current plan, status, and billing date
  • Usage progress bars for each limit (tracked SKUs, locations)
  • A button to change your plan

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Changing plans

From the Account & billing page, click Change plan to see all available plans. Selecting a new plan will redirect you to Shopify to confirm the change.

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Cancelling

At the bottom of the Account & billing page, click Cancel subscription. You’ll be asked to confirm. Your plan remains active until the end of the current billing period.