Plans & billing

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Plans

All plans include every feature - the only differences are usage limits. Plans sync all products automatically (with optional exclusion rules) and are billed monthly. Every plan starts with a 14-day free trial. All plans include 2 years of daily history, unlimited weekly/monthly trend data, and the full AI suite (assistant, weekly digest, anomaly detection, threshold suggestions, health check). Only assistant chat messages you send count against the AI cap - background AI work doesn’t. If you go over your SKU or location limit, overage charges apply ($5 per 500 SKUs, $5 per location). Overage is capped per month so costs stay predictable; the exact cap is set on your subscription at install time.

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Viewing your plan and usage

Go to Settings, then under the App section click Account & billing. This page shows:

• Your current plan, status, and billing date
• Usage progress bars for each limit (tracked SKUs, locations)
• A button to change your plan

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Changing plans

From the Account & billing page, click Change plan to see all available plans. Selecting a new plan will redirect you to Shopify to confirm the change.

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Cancelling

At the bottom of the Account & billing page, click Cancel subscription. You’ll be asked to confirm. Your plan remains active until the end of the current billing period.