SKU overrides

Not every product has the same supply chain. From Settings → Forecasting, click SKU overrides to customise settings per variant. Each variant can override: Leave a field blank to inherit the global default; leave Manual sales rate blank to use Stockful’s calculated velocity. A blank field means the SKU uses the default, not an override you have set. You can search by product name or SKU, filter by Order on demand to see which SKUs are set explicitly and which still follow the shop setting, and reset individual overrides back to defaults. One per-variant setting lives only on the inventory detail page, not in this grid: Forecast basis, which lets a brand-new product borrow its forecast from a similar one. See new products.

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Minimum and maximum stock levels

Some products don’t want forecasting. A slow but critical spare, a safety item, a line you simply always keep ten of: for those, set the numbers yourself. Switch a SKU’s Reorder policy to Min/max and fill in a Minimum and a Maximum. From then on, Stockful ignores the forecast for that SKU and follows your rule instead:

• It’s flagged for reorder when stock drops to or below the minimum
• The suggested quantity is whatever brings it back up to the maximum
• Incoming stock and units already on an open purchase order are still netted out, so you’re never told to order twice

Because there’s no forecast involved, none of the demand-based settings apply to a min/max SKU: lead time, safety stock, restock-to days, demand adjustment and the sales rate are all bypassed. The numbers you typed are the whole rule. This is also the one policy that surfaces products with no recent sales at all. A SKU that hasn’t sold in months is invisible to a forecast, but if you’ve told Stockful to keep ten on the shelf, it will say so the moment you have nine. Both fields are required once the policy is set to min/max, and the maximum has to be at or above the minimum. A SKU can’t be on min/max and Order on demand at the same time, as both replace the reorder calculation. You can set the policy here, on a single product from its inventory detail page, or in bulk by importing a CSV. SKUs on a min/max rule are marked on reorder recommendations, where the badge also shows what the forecast would have suggested, so you can see the two side by side.

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Exporting your overrides

Export downloads your per-SKU settings as a CSV or Excel file. Choose what goes in it: Selected and All matching the current filters are only available when you’ve actually ticked rows or applied a filter. The file is generated on the server and streamed straight to your browser, so a large catalogue doesn’t need to be loaded into the page first.

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Importing overrides

Import takes a CSV back in, which is the fastest way to set values across hundreds of SKUs at once. Download a template from the import window if you’d rather start from a blank one, or export what you have, edit it, and import the same file back. Rows are matched on variant ID, SKU or barcode. You only need one of the three filled in per row, and an exported file already has all three. That rule is what makes the round trip safe: export fifteen columns, change one, import it back, and the other fourteen are untouched. Before anything is written you get a preview of every row and what will happen to it: Only Will update rows are applied. Everything else is skipped and left exactly as it was. Recommendations recalculate after an import, so it takes a few minutes for the new numbers to appear on reorder recommendations.

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AI-suggested thresholds

On the SKU overrides page, click Suggest with AI to have Stockful’s assistant recommend values for lead time, safety stock, low-stock threshold, and restock-to days. Suggestions are based on each SKU’s actual sales history, variability, and supplier link. Each suggested field comes with a one-sentence explanation; you can apply suggestions individually or all at once. Bulk mode runs across many selected SKUs; the same suggestion is also available in the inventory detail modal for single-SKU tuning.