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Automatic sale detection

Promotions create demand spikes that aren’t your real baseline, so Stockful detects sale days automatically and leaves them out of velocity, demand variability, and model training. No setup needed - detection covers: This means a flash sale or BFCM weekend won’t inflate reorder points, stockout forecasts, or trigger “unusual sales spike” alerts - spikes that line up with your own promotion are annotated, not alarmed on. If a SKU effectively only ever sells on sale, Stockful falls back to using its full history rather than leaving the forecast empty.

Promotion calendar

Sale detection handles promotions after the fact. The promotion calendar goes further: tell Stockful what’s coming, and the forecast prepares for it. From Settings → Forecasting, add an event with a date range, the sales uplift you expect, and which products it covers - your whole store, one or more collections, or specific SKUs. Events show as upcoming, active or past based on their dates. One declaration then feeds everything that would otherwise misread the window:
Out of stock alerts are deliberately not held back during a promotion. Running out mid-campaign is lost sales and possibly a storefront problem, so it matters more then, not less. Back in stock alerts keep firing too, since a recovery is worth hearing about immediately.
Details worth knowing:
If you ran the same promotion last year, use the lift you actually saw as your starting point for the uplift. A rough number from real history beats a precise guess.