Two ways to correct stock with a paper trail: count what is on the shelf and let Stockful work out the difference, or state the change directly.
Counts & adjustments is where you correct stock levels with a proper paper trail. Every correction is a numbered document (starting at #1000) recording what changed, at which location, why, and who made the change. Applying one writes to Shopify, so it appears in each product’s inventory history like any other stock change.There are two kinds of document, and the difference is which number you type.
Stock counts
You count what is on the shelf and Stockful works out the difference. Use for stocktakes, cycle counts, and spot checks.
Adjustments
You state the change directly - plus five, minus seven. Use for damages, returns going back on the shelf, and one-off corrections.
If you know the quantity that should be there, use a count. If you know the amount it changed by, use an adjustment. Counting a shelf and doing the subtraction yourself is how mistakes get in.
To correct what stock cost rather than how much there is, such as freight billed after it arrived, use a cost adjustment. It changes each product’s average cost and leaves quantities alone.
Open Counts & adjustments from the button at the top of the Inventory page. It lists every document created in Stockful, with tabs to focus on a status:
Open - drafts that have not been applied yet. These are fully editable and have not touched your stock.
Completed - applied documents. These have been written to Shopify and are read-only.
Archived - completed documents you have archived to keep the list tidy.
Search by number, location, reason, or employee, sort by any column, and use the display options to choose which columns you see. A count always carries the reason Stock count, so the Reason column tells the two apart at a glance.
This list shows corrections made in Stockful. Sales still appear in each variant’s movement history, but a stock level changed directly in Shopify admin or by another app shows only as a new balance, with no entry saying why.
Both kinds of document are drafts until you apply them. A draft can be edited, saved, and come back to as many times as you like, and deleting one leaves your stock exactly as it was.Applying is the irreversible step. Stockful writes the changes to Shopify, the document becomes read-only, and it stands as the record of what happened.
Counts and adjustments feed the reporting engine, so you can report on shrinkage, on what a location loses over time, or on which reasons come up most. Type separates counts from adjustments as a dimension, which matters because a count variance and a deliberate correction are different findings.See Reports for building these.
